Frequently Asked Questions
Q: What is the fundraising requirement?
A: The BOACM sets the minimums for all charities. At this time, the fundraising minimums $1,750 Post-Drawing.
Q: Who pays the Marathon entry fee?
A: RMHC Global will pay for Marathon entries through January 31, 2023.Beginning February 1, 2023, runners are responsible for covering the $230 US/$240 INT fee.
Q: What is the deadline for my minimum fundraising commitment?
A: October 1, 2023.
Q: What should I do if my friends and family say they received an error when attempting to make a donation?
A: Please ask the donor to provide a specific date and time when this issue occurred on the attempted donation. If an error message is being given, if possible, please provide a screenshot of the error message. Email this information along with their name and contact information to firstname.lastname@example.org. From there, our development team will help you troubleshoot.
Q: Where do I send checks?
A: While we encourage online donations whenever possible, we request that checks be made payable to ‘Ronald McDonald House Charities’–and that the words “Team RMHC—(your name)” are included on the “memo” line on the front of the check. We also ask that you include a copy of our check donation form which you can download HERE.
Next, mail the checks to:
Ronald McDonald House Charities, Inc.
Attn: Team RMHC
26345 Network Place
Chicago, IL 60673-1263
Once received, accounting will “CONFIRM” the gift and it will appear on your fundraising page. These contributions are added to fundraising pages on a weekly basis.
Q. How will donors get charitable tax receipts?
For contributions made online, an online gift receipt is automatically issued. Donors will receive charitable tax receipt letters for donations made via check, and donors will receive a charitable tax receipt via email if contact information is available. RMHC Global can only provide tax acknowledgment letters to donors if contact information is printed on the check.
Q: What is the process for matching gifts?
A: Donors can note their “Matching Gift Information” at the bottom of the donation form to indicate they will be asking their employer to ‘match’ their donation. Once the ‘matching donation’ is received by us, we’ll apply it to your fundraising total. Please note: companies often process employee matching gift requests on a quarterly basis, so it may take some time for the donation to appear on your page.
Please remind your donors that checking the "matching gift" box only alerts RMHC to the potential for a match to help streamline the process. Each donor must work within their company’s matching gift policy to secure the donation. Please ask your friends and family to use “Team RMHC” and your name wherever possible when completing their company’s matching gift application. RMHC is fortunate to receive many matching gifts and we want to be sure we can identify those associated with your fundraising efforts on behalf of RMHC.
RMHC IRS Tax ID# : 36-2934689
If an employer needs any additional information from RMHC (or needs RMHC to verify receipt of the donor’s gift to RMHC) please have them contact RMHC at email@example.com or at
Ronald McDonald House Charities
110 N. Carpenter Street
Chicago, IL 60607
Q: Do matching gifts count toward my minimum fundraising commitment?
A: Yes, but donations must be received by the October 1st deadline. Every company has a different policy for matching gifts. Please submit your matching gift information to your employer as early as possible.
Q: I am injured or can no longer ‘run Chicago’- do I still need to raise money?
A: In the event you are unable to run the Chicago Marathon and have used one of our charity entries, you must meet the minimum fundraising commitment stated in the ‘injury clause’ noted in the commitment form ($625 pre-drawing/ $875 after). You must declare the 'Injury Clause' by August 1, 2023, or you will be responsible for fundraising your full commitment.
To activate the Injury Clause, you must complete THIS FORM by August 1, 2023.
Q: If I don’t meet my minimum fundraising commitment, what happens?
A: Team RMHC is an important fundraiser for Ronald McDonald House Charities and the funds raised impact the lives of millions of children and families around the globe. We receive a limited number of Chicago Marathon entries; therefore, it is very important that everyone sees their commitment through.
For any instances where the fundraising minimums are not met by October 1st, we will pull bibs and hold them at our Expo booth. Runners who don’t meet the fundraising minimum before October 1 but would still like to run should visit the RMHC booth at the Expo to make a donation via check or credit card to cover the shortfall. Please note, this is a practice required by the Bank of America Chicago Marathon to establish a more equitable fundraising environment.
Q: What is Charity Village, where is it, and how many guests may I bring?
A: The Team RMHC hospitality tent is one of the largest perks of running with Team RMHC and this year it is located in close proximity to the start corrals and the finish line.. We offer a huge, heated tent with private gear check, pre-race breakfast and snacks, post-race lunch, drinks, a DJ, massage therapists, and the best post-race party in town!* The Team RMHC hospitality tent also serves as a meeting place for our runners to reunite with guests. The number of guests permitted depends on several factors including the number of runners and volunteers participating. RMHC Global will share additional information as the event approaches.
*Hospitality amenities are subject to change.
Q: Where is this year’s Team RMHC Marathon-Eve Pasta Dinner taking place? How many guests can I bring, what is the charge, and what types of food will be served?
A: Dinner is typically held at at a downtown location*. The dinner is free to all Team RMHC runners as a ‘Thank you’ on behalf of the children and families served by RMHC. We will share additional information about the number of guests, cost, and menu as the event approaches.
* The location and structure of Pasta Dinner is subject to change.
Q: What is the Bank of America Chicago Marathon's current policy on COVID-19 guidelines and travel surrounding the event?
A: The BOACM team has shared that they are working closely with the City of Chicago, including the Chicago Department of Public Health, to provide a safe and enjoyable race weekend experience for all event attendees. Preparations for the October 2023 race will align with local and state guidelines and mandates. local For this reason, the event will provide specific guidelines to registered participants in the months and weeks leading up to race weekend.
Q: What is the link to the Team RMHC Facebook page?
A: There is a private page for Team RMHC runners to connect, share inspiring stories, tips, and motivate one another. Join us!